Products powered by the Attendance Rx software (including Secure PunchIn, ProxTime and Biometric 1000) receive their time and date information from the Windows operating system of the PC or server on which the Attendance Rx software is installed. Their time will be updated automatically when Windows is updated.
In order for your Acroprint software to correctly update for Daylight Saving Time, your computer’s Windows operating system must be properly configured for DST.
For more information about preparing your computer’s Windows operating system for Daylight Saving Time, Acroprint recommends following Microsoft’s guidelines.
- Click here to go to the Microsoft web site (www.microsoft.com)
- In the search field type daylight saving time — note there is no “s” at the end of saving.
- Click on the magnifying glass icon at the right of the search field.
This search will provide you with advice regarding properly preparing your computers for daylight saving time.
Contact your local dealer orAcroprint Support for additional assistance if needed. Acroprint support is available Monday - Friday (excluding holidays), 8:00am until 5:00pm (Eastern). Click here to email our Support Department, or call us at 1-800-334-7190 (Canada: call 1-866-514-3249). Note that per-incident charges may apply for telephone support.
Avoid per-incident charges for telephone support, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 for more information about a Software Support Contract.
Need supplies or accessories for your Attendance Rx or timeQplus Biometric system? Looking to upgrade to a newer solution? Click here to visit the Acroprint Store for all your time and attendance needs!
Ready to automate? Click here to check out ProPunch, our powerful single-log-in, single database workforce management solution offering automatic DST updates, time & labor management, payroll services, human resources tools and more.