How can I clear an administrator from a timeQplus Biometric (v2) / TQ100 terminal?

Estimated reading time: < 1 min
  1. If the Administrator on the clock is also an employee in Attendance Rx, on the timeQplus screen, move the administrator to the Unassigned column.

  2. Enter Terminal Details.

  3. Click on Advanced.

  4. Find the administrators entry (it will be labeled unknown).

  5. Delete this record.

The administrator has now been removed from the terminal.

Contact your local dealer orAcroprint Support for additional assistance if needed. Acroprint support is available Monday - Friday (excluding holidays), 8:00am until 5:00pm (Eastern). Click here to email our Support Department, or call us at 1-800-334-7190 (Canada: call 1-866-514-3249). Note that per-incident charges may apply for telephone support.

Avoid per-incident charges for telephone support, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 for more information about a Software Support Contract.