When printing to the terminal printer, I receive the following error: Report output error Device = Parallel or Device = Serial.

When printing to the terminal printer, I receive the following error: Report output error Device = Parallel or Device = Serial.

Estimated reading time: < 1 min

Make sure the printer is online and that the cable is plugged in.

If the printer is online and plugged in, try another parallel cable.

Contact your local dealer orAcroprint Support for additional assistance if needed. Acroprint support is available Monday - Friday (excluding holidays), 8:00am until 5:00pm (Eastern). Click here to email our Support Department, or call us at 1-800-334-7190 (Canada: call 1-866-514-3249). Note that per-incident charges may apply for telephone support.

Avoid per-incident charges for telephone support, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 for more information about a Software Support Contract.