ATRx ProxTime

Topics: ATRx ProxTime

What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?

How do I move my existing Attendance Rx software to a new computer or operating system?

Where can I obtain a replacement copy of my product user manual or quick start guide?

Important Instructions for upgrading Attendance Rx software

The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.

I receive “low system resources” errors from Windows when I attempt various Attendance Rx functions.

My ATRx ProxTime terminal displays “PC” and won’t accept punches.

Can I use Cat5 network cables to connect my ProxTime terminals to my network?

Can I display employee messages on the ProxTime terminal?

Can I use a biometric fingerprint reader (ATRx Secure PunchIn device) with an ATRx ProxTime system?

Can ProxTime terminals be connected via wireless (WiFi) network?

Does my PC have to be powered on in order to clock in or out at the ProxTime terminal?

What is the purpose of the “Weekly OT Starts On” setting?

What do the “User Preferences” settings do?

What is “Day Change Offset”?

How can I tell the difference between a manual transaction entered by a supervisor and a transaction entered by an employee punch?

I am unable to delete an employee. Why does my employee have a red line through his name?

What is the purpose of “Overtime Level 2”?

Why is the employee message deleted after being displayed?

If I have to uninstall the Attendance Rx software, will I lose my data?

Can I tell which Supervisor inserted or edited transactions for an employee?

What is “Max Time on the Clock”?

How do I add more than 50 employees?

Can I use Attendance Rx Network software with a WAN or VPN?

Why are punch transactions not visible for salaried employees?

Can employees print their own Time Card reports?

Can the ProxTime terminal display the employee’s accumulated hours as the Time Q +Plus terminal does?

If my ProxTime terminal needs to be further away from my PC, can I use a longer telephone cable?

How can I connect my ProxTime terminal to my PC if my PC has no 9-pin serial port?

How do I make employees “inactive” in case they return to work at a later date?

How do I delete an employee?

How do I save reports to files so I can email them to another location?

How do I enter Benefit Hours for an employee (Vacation, Sick, Personal, FMLA, Holiday, Other)?

How do employees clock in and out at the PC?

How do my employees clock in and out using the ATRx ProxTime terminal?

My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?

What payroll exports are available in Attendance Rx based systems?

How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?

I need help installing Attendance Rx Network. The clients won’t communicate with the server.

I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component

Oops! I forgot my password! How can I access the software?

What is the most recent version of Attendance Rx software?