The ProPunch Server appears to be running; however, when I open the ProPunch Dashboard, it does not show that the server is started.

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This issue could be caused by a port conflict. By default, the ProPunch Dashboard communicates with the ProPunch Server using port 37777.

 

For each file below, modify the specified setting; the port value should be changed from 37777 to another value, maybe something like 37778 or 37779 (assuming the new port value is not used by another application).

C:\xampp\dashboard\pp-dashboard.exe.config

ProPunchService

C:\xampp\htdocs\AcroprintWeb\service\pp-service.exe.config

dashboardGUIPort

After updating each file, the computer must be restarted. After the restart, ensure the ProPunch Login page can be loaded before attempting to open the dashboard.

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