This issue could be caused by a port conflict. By default, the ProPunch Dashboard communicates with the ProPunch Server using port 37777.

For each file below, modify the specified setting; the port value should be changed from 37777 to another value, maybe something like 37778 or 37779 (assuming the new port value is not used by another application).

C:\xampp\dashboard\pp-dashboard.exe.config

ProPunchService

C:\xampp\htdocs\AcroprintWeb\service\pp-service.exe.config

dashboardGUIPort

After updating each file, the computer must be restarted. After the restart, ensure the ProPunch Login page can be loaded before attempting to open the dashboard.