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Topics: C-72 Rounds Tracker

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Where can I obtain a replacement copy of my product user manual or quick start guide?

Knowledge Base

  • Acroprint BioTouch
    • Can employees punch in on one Acroprint BioTuch clock and punch out on another clock?
    • How can I determine the firmware version of my BioTouch clock?
    • Tips for Fingerprint Biometric Scanning & Registration
    • VIDEO: How do I adjust the volume settings on my BioTouch clock for audible alerts and messages?
    • VIDEO: How do I enroll my employees’ fingerprints on the BioTouch clock?
    • VIDEO: How do I log on to the BioTouch clock if I have been designated as a manager?
    • VIDEO: How do I set up shifts on my BioTouch clock?
    • VIDEO: How do I upload my company information?
    • VIDEO: How do I upload and configure the Global file? How do I enter punch settings and holidays?
    • Where can I obtain a replacement copy of my product user manual or quick start guide?
    • How do I adjust the BioTouch Time Clock for Daylight Saving Time (DST)?
    • I have lost the password to my BioTouch clock. What should I do?
    • Does the BioTouch allow rounding, overtime, shift and lunch rules?
    • What versions of Microsoft Excel will BioTouch work on?
    • Where do I save the BioTouch time punch data files?
    • How do I open the XML file I downloaded from the BioTouch?
    • How can I automatically total the employee work hours downloaded from my BioTouch time clock?
  • Green Machines
    • BP125 Battery-Powered Time Clock
      • VIDEO: How to set the time on the Model 125 or Model 150
      • VIDEO: How to set the day/date on the Model 125 or Model 150
      • VIDEO: How to set the month on the Model 125 or Model 150
      • VIDEO: How to change a ribbon on the Model 125 or Model 150
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the Model 125 or Model 150 clock for Daylight Saving Time (DST)?
    • Model 125 Time Recorder
      • VIDEO: How to set the time on the Model 125 or Model 150
      • VIDEO: How to set the day/date on the Model 125 or Model 150
      • VIDEO: How to set the month on the Model 125 or Model 150
      • VIDEO: How to change a ribbon on the Model 125 or Model 150
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the Model 125 or Model 150 clock for Daylight Saving Time (DST)?
    • Model 150 Time Recorder
      • VIDEO: How to set the time on the Model 125 or Model 150
      • VIDEO: How to set the day/date on the Model 125 or Model 150
      • VIDEO: How to set the month on the Model 125 or Model 150
      • VIDEO: How to change a ribbon on the Model 125 or Model 150
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the Model 125 or Model 150 clock for Daylight Saving Time (DST)?
    • Model 175 Time Recorder
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the Model 175 for the Daylight Saving Time Change (DST)?
  • Guard Tour Systems
    • ARES / ARES Express Guard Tour System
      • How do I mount / assemble the iButton recording station?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • What is the memory capacity of the M6000/M8000 reader?
      • How do I add new data items? How do I name iButtons?
      • How do I set the date and time for the ARES, or, how do I synchronize the date and time with my PC?
      • How do I download recordings from the M6000 or M8000 reader?
      • How do I change the language for the ARES system?
      • I cannot access the ARES software program when icon is selected.
      • How do I locate and use the ARES IV Database Repair Utility?
      • How do I install the batteries on the M6000 or M8000 reader?
      • How do I adjust the M6000/M8000 recorder and ARES system for Daylight Saving Time (DST)?
    • ARES III Guard Tour System
      • How do I mount / assemble the iButton recording station?
      • How do I create a user password?
      • How do I add or change iButton codes?
      • How do I add a new recorder?
      • How do I designate an iButton for a specific area or assignment?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
    • C-72 Rounds Tracker
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
  • Miscellaneous Products
    • ATT310 Time Recorder
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ATT310 for the Daylight Saving Time Change (DST)?
    • Attendance Rx Software
      • What is the most recent version of Attendance Rx software?
      • Oops! I forgot my password! How can I access the software?
      • I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component
      • I need help installing Attendance Rx Network. The clients won’t communicate with the server.
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • What payroll exports are available in Attendance Rx based systems?
      • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
      • How do employees clock in and out at the PC?
      • How do I enter Benefit Hours for an employee (Vacation, Sick, Personal, FMLA, Holiday, Other)?
      • How do I save reports to files so I can email them to another location?
      • How do I delete an employee?
      • How do I make employees “inactive” in case they return to work at a later date?
      • Can employees print their own Time Card reports?
      • Why are punch transactions not visible for salaried employees?
      • Can I use Attendance Rx Network software with a WAN or VPN?
      • How do I add more than 50 employees?
      • What is “Max Time on the Clock”?
      • Can I tell which Supervisor inserted or edited transactions for an employee?
      • If I have to uninstall the Attendance Rx software, will I lose my data?
      • Why is the employee message deleted after being displayed?
      • What is the purpose of “Overtime Level 2”?
      • I am unable to delete an employee. Why does my employee have a red line through his name?
      • How can I tell the difference between a manual transaction entered by a supervisor and a transaction entered by an employee punch?
      • What is “Day Change Offset”?
      • What do the “User Preferences” settings do?
      • What is the purpose of the “Weekly OT Starts On” setting?
      • I receive “low system resources” errors from Windows when I attempt various Attendance Rx functions.
      • The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.
      • Important Instructions for upgrading Attendance Rx software
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I move my existing Attendance Rx software to a new computer or operating system?
      • What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?
    • Model 200 Clip-O-Matic Time Clock
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the Model 200 for the Daylight Saving Time Change (DST)?
    • PD100 Time Stamp
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the PD100 time stamp for the Daylight Saving Time Change (DST)?
    • SP125 Solar Powered Time Clock
      • VIDEO: How to set the time on the Model 125 or Model 150
      • VIDEO: How to set the day/date on the Model 125 or Model 150
      • VIDEO: How to set the month on the Model 125 or Model 150
      • VIDEO: How to change a ribbon on the Model 125 or Model 150
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the Model 125 or Model 150 clock for Daylight Saving Time (DST)?
    • T100
      • How do I adjust the T100 for the Daylight Saving Time (DST) change?
    • ET / ETC Time Stamps
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ET or ETC for the Daylight Saving Time Change (DST)?
    • Time Station PC / Time Station PC Network
      • How do I set up Lunch Rules in Time Station PC?
      • How do I set up or change my Time Station PC Shift Rules?
      • My punches don’t seem to be calculated correctly. How do I check how they’re being calculated?
      • How do I change my Time Station PC clock set up?
      • How do I add an employee punch in Time Station PC?
      • How do my employees clock in or out in Time Station PC?
      • How do I run a Clock Rules Report?
      • How do my employees add Holiday, Sick or Vacation time?
      • What do the Round, Grace and Dock settings under Shift Rules mean?
      • The time on my TimeStation PC is wrong. How do I correct it?
      • What payroll export formats are supported in TimeStation PC and TimeStation PC Network?
      • How do I add an employee to the system?
      • How can my employees check their status or hours?
      • How do I reset my Administrator password?
      • How do I change the login name for the TimeStation PC Administrator?
      • My employees cannot punch in. I cannot access TimeStation PC Administrator. Error message: Connecting to Server Please Wait
      • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
      • I cannot add a new employee. Error Message: Unhandled Application Exception Error
      • My employees cannot punch in. I cannot access any function inside TimeStation PC Administrator. Error Message: Unhandled Application Exception Error
      • How do I back up my data?
      • How do I determine my operating system?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I set up TimeStation PC for the Daylight Saving Time (DST) change?
  • Pendulum Software Suite
    • I cannot poll my terminal. Error message: Transmission Aborted
    • My employees are clocking in and out, but the terminal does not seem to be recording the punches. No punches are coming through for those employees from that terminal. How can I fix this?
    • I have activated the message feature, but my employees do not see any messages when clocking in or out.
    • I cannot log in. How do I access the software?
    • We had a holiday, but the holiday hours were not posted. Why not?
    • I notice missing or incorrect posted punches when I poll the terminal. How can I repair corrupted Pendulum data files?
    • Tips for configuring or printing reports in Pendulum
    • What payroll export formats are available in Pendulum?
    • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
    • How do I implement Ethernet connectivity for an HP1000 or HP2000 HandPunch terminal?
    • How do I determine my operating system?
    • How do I access the Pendulum setup wizard?
    • Can I re-use employee badges?
    • What is “Swipe and Go”?
    • When running the Who Is In Report, I get the message “No Information Found.”
    • When running the Time Card Report, I receive the message “No Information Found.”
    • I cannot use the terminal keypad when clocking in or out. Error message: Invalid Source
    • My copy of Pendulum opens in Demo Mode. How do I access the full version of the software?
    • Where can I obtain a replacement copy of my product user manual or quick start guide?
    • Pendulum 4 systems with HandPunch biometric terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
    • Pendulum 4 systems with ADCT or DC7000 terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
    • Pendulum 5 systems: how do I prepare / adjust for the Daylight Saving Time (DST) change?
  • ESP180 Time Stamp
    • Where can I obtain a replacement copy of my product user manual or quick start guide?
    • How do I adjust the ESP180 for the Daylight Saving Time Change (DST)?
  • TimeQPlus System
    • Time Q +Plus / PayTime Badge Systems
      • My Time Q +Plus clock lost data associated with the Daylight Saving Time (DST) change. What can I do?
      • How do I prevent the Time Q +Plus system from adjusting for Daylight Saving Time (DST)?
      • How do I set up lunch rules in Time Q +Plus or PayTime?
      • How do I run a Clock Rules Report?
      • How do I back up the data stored on my system? Can I save my report data to my PC?
      • I receive the following error message: Locked Out : Report Old Data First. My clock will not accept swipes and I cannot enter new data into the current pay period.
      • What do I do if an employee forgets to punch in or out?
      • How do I use the punch editor? How do I insert a punch or add employee time?
      • What do the Round, Grace and Dock settings under Shift Rules mean?
      • How do my employees know their punch was accepted by the system?
      • When printing from my terminal, the Weekly Overtime does not calculate properly.
      • My punches do not seem to be calculating correctly. How can I determine which rules are affecting the calculations?
      • One or more of my badges will not read, or badges only read intermittently. What should I do?
      • My employees’ punches today are going into last week’s pay period. My new pay period won’t start. How do I fix this?
      • Tips for a successful export to QuickBooks from Time Q +Plus
      • What payroll export formats are available in Time Q +Plus or Paytime badge systems?
      • How do I set up or adjust my Shift rules?
      • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
      • I need additional or replacement badges.
      • How do I know if my USB to Serial Port adapter is working properly?
      • How do I set up my clock for the first time?
      • I have lost my supervisor badges. How can I replace them?
      • How do I determine my operating system?
      • The system will not let me delete an employee.
      • How do I set up departments in Time Q +Plus?
      • I want to connect a printer directly to my terminal. What kind of printer should I use?
      • Can the Time and Attendance system be programmed for access control?
      • How far away can I place the Time Q +Plus clock from my computer?
      • What is the maximum number of supervisors I can assign?
      • Is there a way to remove deleted punches from the Time Card Report?
      • Is there a way to add or edit sick or vacation hours?
      • I have two terminals. Can I get them to work together? Can I connect more than one terminal to my PC?
      • I already have a supply of employee badges. Can I use those?
      • Why does the Hours Summary report need to be printed every pay period?
      • When printing to the terminal printer, I receive the following error: Report output error Device = Parallel or Device = Serial.
      • I receive the following error message: Clock terminal not found as specified communications port. Communications settings not specified. Auto detect failed. My PC cannot find the clock; the clock will not communicate with the PC.
      • How do I verify my Com Port settings in Windows 98, Windows 2000 or Windows XP?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • It takes several minutes for my clock to register each employee punch, or, my employees are having to swipe several times before their punch is accepted. My clock keeps freezing up. How do I fix this?
      • How can I obtain and install the Port Capture Utility?
      • Can I use Time Q +Plus (v5.11) or Paytime with Windows 10, Windows 8, Windows 7 or Windows Vista?
      • I upgraded to a new version of Windows and receive the following error: TSIF400 has encountered an error and must close. I can no longer edit punches or employees.
      • How do I prepare / adjust my Time Q +Plus or Paytime system for the Daylight Saving Time (DST) change?
    • Time Q Badge System
      • What do the Round, Grace and Dock settings under Shift Rules mean?
      • How do my employees know their punch was accepted by the system?
      • My employees are not able to clock in. Error Message: Locked Out Report Old Data First
      • When printing from my terminal, the Weekly Overtime does not calculate properly.
      • One or more of my badges will not read, or badges only read intermittently. What should I do?
      • One of my employees forgot to clock in. How do I correct this?
      • I lost or damaged my Supervisor badge and cannot print reports. Is there anything I can do?
      • I need additional or replacement badges.
      • How can I back up the information stored in my clock?
      • How do I set up my clock for the first time?
      • I want to connect a printer directly to my terminal. What kind of printer should I use?
      • What is the maximum number of supervisors I can assign?
      • I already have a supply of employee badges. Can I use those?
      • When printing to the terminal printer, I receive the following error: Report output error Device = Parallel or Device = Serial.
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I prepare my Time Q system for the Daylight Saving Time change (DST)?
    • timeQplus Biometric (v2) / TQ100
      • Tips for Fingerprint Biometric Scanning & Registration
      • Oops! I forgot my password! How can I access the software?
      • I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component
      • One of my employees is identified as another employee when he/she clocks in or out. How do I fix this so employees are correctly identified?
      • My TQ100 terminal does not power up when I plug it in. How do I power up the terminal?
      • My firewall is blocking timeQplus Biometric (v2) / TQ100 terminal communications. How do I fix this?
      • What payroll exports are available in Attendance Rx based systems?
      • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
      • How do I manually poll a timeQplus Biometric TQ100 terminal?
      • How do I move my timeQplus Biometric (v2) / TQ100 installation from one computer to another?
      • How do I move data from one PC to another?
      • How do employees clock in and out at the PC?
      • How do I enter Benefit Hours for an employee (Vacation, Sick, Personal, FMLA, Holiday, Other)?
      • How do I save reports to files so I can email them to another location?
      • How do I delete an employee?
      • How do I make employees “inactive” in case they return to work at a later date?
      • How do I assign employees to a newly-added TQ100 terminal?
      • How can I clear an administrator from a timeQplus Biometric (v2) / TQ100 terminal?
      • Can employees print their own Time Card reports?
      • Why are punch transactions not visible for salaried employees?
      • Can I use Attendance Rx Network software with a WAN or VPN?
      • How do I add more than 50 employees?
      • What is “Max Time on the Clock”?
      • Can I tell which Supervisor inserted or edited transactions for an employee?
      • If I have to uninstall the Attendance Rx software, will I lose my data?
      • Why is the employee message deleted after being displayed?
      • What are the system requirements to install and run timeQplus Biometric (v2) / TQ100?
      • Where can the terminal be connected in an RS232 configuration?
      • Can I use a DHCP server to dynamically assign an IP address to a networked TQ100 terminal?
      • What are the Sensitivity settings in the TQ100 terminal for?
      • What is the purpose of “Overtime Level 2”?
      • I am unable to delete an employee. Why does my employee have a red line through his name?
      • How can I tell the difference between a manual transaction entered by a supervisor and a transaction entered by an employee punch?
      • What is “Day Change Offset”?
      • What do the “User Preferences” settings do?
      • What is the purpose of the “Weekly OT Starts On” setting?
      • The terminal is beeping and repeating the message “Remove Finger,” but there is no finger on the fingerprint reader.
      • I receive “low system resources” errors from Windows when I attempt various Attendance Rx functions.
      • My firewall is blocking timeQplus Biometric (v2) / TQ100 communications.
      • The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.
      • I need help connecting my timeQplus Biometric (v2) / TQ100 terminal to my computer.
      • How do I configure my timeQplus Biometric (v2) / TQ100 terminal hardware?
      • Important Instructions for upgrading Attendance Rx software
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus Biometric (v2) system for the Daylight Saving Time (DST) change?
    • timeQplus Software (v4+)
      • What is the most recent version of timeQplus v4 software?
      • How do I find or reset my SQL Server password for timeQplus?
      • How do I backup and restore my data?
      • How does an employee punch in and out at the virtual time clock (PC punch) with timeQplus software?
      • What reports are available in the timeQplus Software? Is there a way to see what the reports look like?
      • How does the Administrator assign a User ID and Password for the timeQplus Virtual Clock (PC punch)?
      • How can I tell what method was used to record an employee time entry / punch?
      • How do I set up and use Work Codes in the timeQplus software and clocks?
      • How do I configure my firewall to accommodate the timeQplus software?
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • What payroll export formats are available in timeQplus powered systems?
      • VIDEO: What are the features of timeQplus? Can I get an overview of the software?
      • VIDEO: How to install the timeQplus Software
      • How do I determine which version of the timeQplus software I have installed?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • I need help configuring the timeQplus software. What information do I need to set up timeQplus for the first time?
      • How do I move my timeQplus software to a different PC? How do I migrate the timeQplus Server to a new computer?
      • How do I integrate my timeQplus software with Quickbooks?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
      • How do I install timeQplus software on a Windows Domain Controller?
      • What are the supported operating systems for Acroprint software systems?
    • timeQplus v3 Biometric
      • What is the most recent version of timeQplus v3 software?
      • Tips for Fingerprint Biometric Scanning & Registration
      • How does the Administrator assign a User ID and Password for the timeQplus Virtual Clock (PC punch)?
      • I need help installing timeQplus Network. The clients won’t communicate with the server.
      • How can I tell what method was used to record an employee time entry / punch?
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • The timeQplus TQ600 clocks / terminals allow up to 5-digit ID numbers to enroll an employee. The timeQplus software PIN or USER ID field only has 4 digits. What numbers do I use?
      • How do the punches get transferred from the time clock (terminal) to the timeQplus software?
      • How do I configure my firewall to work with timeQplus v3?
      • How do I integrate timeQplus v3 with Quickbooks?
      • What payroll export formats are available in timeQplus powered systems?
      • How to Move timeQplus v3 to a New Computer or Operating System
      • VIDEO: How To Set Up timeQplus v3 Biometric With Ethernet
      • VIDEO: How to Upgrade timeQplus v3
      • VIDEO: How to install and configure timeQplus v3 software
      • How do I determine which version of the timeQplus software I have installed?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
    • timeQplus v3 Proximity
      • What is the most recent version of timeQplus v3 software?
      • What numbers on the timeQplus badges do I use?
      • How does the Administrator assign a User ID and Password for the timeQplus Virtual Clock (PC punch)?
      • I need help installing timeQplus Network. The clients won’t communicate with the server.
      • How can I tell what method was used to record an employee time entry / punch?
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • The timeQplus TQ600 clocks / terminals allow up to 5-digit ID numbers to enroll an employee. The timeQplus software PIN or USER ID field only has 4 digits. What numbers do I use?
      • How do the punches get transferred from the time clock (terminal) to the timeQplus software?
      • How do I configure my firewall to work with timeQplus v3?
      • How do I integrate timeQplus v3 with Quickbooks?
      • What payroll export formats are available in timeQplus powered systems?
      • How to Move timeQplus v3 to a New Computer or Operating System
      • VIDEO: How To Set Up timeQplus v3 Proximity With Ethernet
      • VIDEO: How to Upgrade timeQplus v3
      • VIDEO: How to install and configure timeQplus v3 software
      • How do I determine which version of the timeQplus software I have installed?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
    • timeQplus v3 Software
      • What is the most recent version of timeQplus v3 software?
      • How does an employee punch in and out at the virtual time clock (PC punch) with timeQplus software?
      • How does the Administrator assign a User ID and Password for the timeQplus Virtual Clock (PC punch)?
      • I need help installing timeQplus Network. The clients won’t communicate with the server.
      • How can I tell what method was used to record an employee time entry / punch?
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • How do I configure my firewall to work with timeQplus v3?
      • How do I integrate timeQplus v3 with Quickbooks?
      • What payroll export formats are available in timeQplus powered systems?
      • How to Move timeQplus v3 to a New Computer or Operating System
      • VIDEO: How to Upgrade timeQplus v3
      • VIDEO: How to install and configure timeQplus v3 software
      • How do I determine which version of the timeQplus software I have installed?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
    • TQ600B Biometric Terminals
      • Tips for Fingerprint Biometric Scanning & Registration
      • How do I connect a TQ600 Biometric or Proximity terminal via USB?
      • The clock will not read a fingerprint for an employee. How can they clock in and out at the biometric terminal?
      • What communication options come with the timeQplus Proximity (TQ600P) and Biometric (TQ600B) Terminals?
      • How do I set up and use Work Codes in the timeQplus software and clocks?
      • How do I change an employee fingerprint template if the employee’s enrolled finger will not read reliably?
      • The timeQplus TQ600 clocks / terminals allow up to 5-digit ID numbers to enroll an employee. The timeQplus software PIN or USER ID field only has 4 digits. What numbers do I use?
      • How do the punches get transferred from the time clock (terminal) to the timeQplus software?
      • My network is down and I need to process payroll. My TQ600 time clock is not designated as a “Remote” terminal. Can I still use a USB flash drive to upload employee punches from my TQ600 clock to the timeQplus software?
      • How do I assign an employee to a TQ600B Biometric terminal?
      • How do I enroll employees on a timeQplus remote TQ600B biometric terminal / clock?
      • VIDEO: How to mount the timeQplus Biometric terminal securely to the wall
      • VIDEO: How to set up the timeQplus Biometric terminal to communicate with the timeQplus software
      • VIDEO: How to install the timeQplus Software
      • VIDEO: What comes with the timeQplus Biometric bundle?
      • VIDEO: How to enroll an employee on timeQplus Biometric (TQ600B biometric terminal)
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
      • What are the supported operating systems for Acroprint software systems?
    • TQ600BC Barcode Badge Terminals
      • How do I change an employee badge number in timeQplus if the enrolled badge is lost or damaged?
      • What communication options are offered by the timeQplus Magnetic Stripe and Barcode Terminals?
      • Can the timeQplus Magnetic Stripe or Barcode terminals connect directly to the computer via RS232 cable?
      • What numbers on the timeQplus badges do I use?
      • We have temporary workers who do not have badges, but need to clock in or out. How can they use the timeQplus badge terminal without a badge?
      • How do I set up and use Work Codes in the timeQplus software and clocks?
      • The timeQplus TQ600 clocks / terminals allow up to 5-digit ID numbers to enroll an employee. The timeQplus software PIN or USER ID field only has 4 digits. What numbers do I use?
      • How do the punches get transferred from the time clock (terminal) to the timeQplus software?
      • My network is down and I need to process payroll. My TQ600 time clock is not designated as a “Remote” terminal. Can I still use a USB flash drive to upload employee punches from my TQ600 clock to the timeQplus software?
      • How do I assign an employee to a TQ600 badge terminal (i.e. TQ600BC Barcode, TQ600M Magnetic-Stripe or TQ600P Proximity)?
      • How do I enroll employees on a timeQplus remote TQ600P, TQ600M or TQ600BC badge terminal / clock?
      • VIDEO: How to install the timeQplus Software
      • VIDEO: What comes with the timeQplus Barcode bundle?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
    • TQ600F FaceVerify Terminals
      • The timeQplus TQ600 clocks / terminals allow up to 5-digit ID numbers to enroll an employee. The timeQplus software PIN or USER ID field only has 4 digits. What numbers do I use?
      • How do the punches get transferred from the time clock (terminal) to the timeQplus software?
      • VIDEO: How to enroll an employee on timeQplus FaceVerify
      • VIDEO: How to set up the timeQplus FaceVerify terminal to communicate with the timeQplus software
      • VIDEO: How to mount the timeQplus FaceVerify terminal to the wall
      • VIDEO: How to install the timeQplus Software
      • VIDEO: What comes with the timeQplus FaceVerify bundle?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
    • TQ600M Magnetic-Stripe Badge Terminals
      • How do I change an employee badge number in timeQplus if the enrolled badge is lost or damaged?
      • What communication options are offered by the timeQplus Magnetic Stripe and Barcode Terminals?
      • Can the timeQplus Magnetic Stripe or Barcode terminals connect directly to the computer via RS232 cable?
      • What numbers on the timeQplus badges do I use?
      • We have temporary workers who do not have badges, but need to clock in or out. How can they use the timeQplus badge terminal without a badge?
      • How do I set up and use Work Codes in the timeQplus software and clocks?
      • The timeQplus TQ600 clocks / terminals allow up to 5-digit ID numbers to enroll an employee. The timeQplus software PIN or USER ID field only has 4 digits. What numbers do I use?
      • How do the punches get transferred from the time clock (terminal) to the timeQplus software?
      • My network is down and I need to process payroll. My TQ600 time clock is not designated as a “Remote” terminal. Can I still use a USB flash drive to upload employee punches from my TQ600 clock to the timeQplus software?
      • How do I assign an employee to a TQ600 badge terminal (i.e. TQ600BC Barcode, TQ600M Magnetic-Stripe or TQ600P Proximity)?
      • How do I enroll employees on a timeQplus remote TQ600P, TQ600M or TQ600BC badge terminal / clock?
      • VIDEO: How to install the timeQplus Software
      • VIDEO: What comes with the timeQplus Magnetic Stripe bundle?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
    • TQ600P Proximity Badge Terminals
      • How do I change an employee badge number in timeQplus if the enrolled badge is lost or damaged?
      • How do I connect a TQ600 Biometric or Proximity terminal via USB?
      • What communication options come with the timeQplus Proximity (TQ600P) and Biometric (TQ600B) Terminals?
      • What numbers on the timeQplus badges do I use?
      • We have temporary workers who do not have badges, but need to clock in or out. How can they use the timeQplus badge terminal without a badge?
      • How do I set up and use Work Codes in the timeQplus software and clocks?
      • The timeQplus TQ600 clocks / terminals allow up to 5-digit ID numbers to enroll an employee. The timeQplus software PIN or USER ID field only has 4 digits. What numbers do I use?
      • How do the punches get transferred from the time clock (terminal) to the timeQplus software?
      • My network is down and I need to process payroll. My TQ600 time clock is not designated as a “Remote” terminal. Can I still use a USB flash drive to upload employee punches from my TQ600 clock to the timeQplus software?
      • How do I assign an employee to a TQ600 badge terminal (i.e. TQ600BC Barcode, TQ600M Magnetic-Stripe or TQ600P Proximity)?
      • How do I enroll employees on a timeQplus remote TQ600P, TQ600M or TQ600BC badge terminal / clock?
      • VIDEO: How to install the timeQplus Software
      • VIDEO: What comes with the timeQplus Proximity bundle?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
  • Acroprint ProPunch
    • ProPunch Video Library
    • VIDEO: ProPunch How to add a time clock
    • VIDEO: ProPunch Pay Categories and Holidays
    • How to backup and restore ProPunch data
    • How to move the ProPunch server to a different computer
    • How to set up and use Work Codes in ProPunch
    • How to enroll a new employee on the time clock
    • How to use time clocks with ProPunch
    • VIDEO: How to setup ProPunch
    • ProPunch and Remote Access
    • How to change the port used by ProPunch
    • How to find an unused port
    • VIDEO: How to install ProPunch
    • I need help configuring my ProPunch application. What information do I need to setup ProPunch?
    • Where can I obtain a replacement copy of my product user manual or quick start guide?
    • What are the supported operating systems for Acroprint software systems?
    • The ProPunch Server appears to be running; however, when I open the ProPunch Dashboard, it does not show that the server is started.
  • ATR Series Clocks
    • ATRx ProxTime
      • What is the most recent version of Attendance Rx software?
      • Oops! I forgot my password! How can I access the software?
      • I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component
      • I need help installing Attendance Rx Network. The clients won’t communicate with the server.
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • What payroll exports are available in Attendance Rx based systems?
      • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
      • How do my employees clock in and out using the ATRx ProxTime terminal?
      • How do employees clock in and out at the PC?
      • How do I enter Benefit Hours for an employee (Vacation, Sick, Personal, FMLA, Holiday, Other)?
      • How do I save reports to files so I can email them to another location?
      • How do I delete an employee?
      • How do I make employees “inactive” in case they return to work at a later date?
      • How can I connect my ProxTime terminal to my PC if my PC has no 9-pin serial port?
      • If my ProxTime terminal needs to be further away from my PC, can I use a longer telephone cable?
      • Can the ProxTime terminal display the employee’s accumulated hours as the Time Q +Plus terminal does?
      • Can employees print their own Time Card reports?
      • Why are punch transactions not visible for salaried employees?
      • Can I use Attendance Rx Network software with a WAN or VPN?
      • How do I add more than 50 employees?
      • What is “Max Time on the Clock”?
      • Can I tell which Supervisor inserted or edited transactions for an employee?
      • If I have to uninstall the Attendance Rx software, will I lose my data?
      • Why is the employee message deleted after being displayed?
      • What is the purpose of “Overtime Level 2”?
      • I am unable to delete an employee. Why does my employee have a red line through his name?
      • How can I tell the difference between a manual transaction entered by a supervisor and a transaction entered by an employee punch?
      • What is “Day Change Offset”?
      • What do the “User Preferences” settings do?
      • What is the purpose of the “Weekly OT Starts On” setting?
      • Does my PC have to be powered on in order to clock in or out at the ProxTime terminal?
      • Can ProxTime terminals be connected via wireless (WiFi) network?
      • Can I use a biometric fingerprint reader (ATRx Secure PunchIn device) with an ATRx ProxTime system?
      • Can I display employee messages on the ProxTime terminal?
      • Can I use Cat5 network cables to connect my ProxTime terminals to my network?
      • My ATRx ProxTime terminal displays “PC” and won’t accept punches.
      • I receive “low system resources” errors from Windows when I attempt various Attendance Rx functions.
      • The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.
      • Important Instructions for upgrading Attendance Rx software
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I move my existing Attendance Rx software to a new computer or operating system?
      • What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?
    • ATR 20/20 Software
      • How do I determine my operating system?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • Pendulum 4 systems with HandPunch biometric terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
      • Pendulum 4 systems with ADCT or DC7000 terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
    • ATR 9800 Software
      • How do I determine my operating system?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • Pendulum 4 systems with HandPunch biometric terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
      • Pendulum 4 systems with ADCT or DC7000 terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
    • ATR120 Time Recorder
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ATR120 time clock for Daylight Saving Time (DST)?
    • ATR120r Time Recorder
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I configure my ATR120r time clock for Daylight Saving Time (DST)?
    • ATR240 Time Recorder
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I set up my ATR240 Time Recorder for the Daylight Saving Time (DST) change?
    • ATR360 Biometric Punch Clock
      • Tips for Fingerprint Biometric Scanning & Registration
      • My Shift Interval Settings are behaving erratically and/or employees cannot clock in or out.
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I configure my ATR360 for the Daylight Saving Time (DST) change?
    • ATR440 Time Clock
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ATR440 for the Daylight Saving Time Change (DST)?
    • ATR480 Totalizing Time Clock
      • How do I set up the ATR480 clock for Daylight Saving Time (DST)?
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
    • ATRx Secure PunchIn
      • What is the most recent version of Attendance Rx software?
      • Tips for Fingerprint Biometric Scanning & Registration
      • Oops! I forgot my password! How can I access the software?
      • I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component
      • I need help installing Attendance Rx Network. The clients won’t communicate with the server.
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • What payroll exports are available in Attendance Rx based systems?
      • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
      • How do employees clock in and out at the PC?
      • How do I enter Benefit Hours for an employee (Vacation, Sick, Personal, FMLA, Holiday, Other)?
      • How do I save reports to files so I can email them to another location?
      • How do I delete an employee?
      • How do I make employees “inactive” in case they return to work at a later date?
      • How do employees clock in or out using Secure PunchIn biometrics?
      • Can my employees punch in or out using only the biometric fingerprint device?
      • Can employees print their own Time Card reports?
      • Why are punch transactions not visible for salaried employees?
      • Can I use Attendance Rx Network software with a WAN or VPN?
      • How do I add more than 50 employees?
      • What is “Max Time on the Clock”?
      • Can I tell which Supervisor inserted or edited transactions for an employee?
      • If I have to uninstall the Attendance Rx software, will I lose my data?
      • Why is the employee message deleted after being displayed?
      • What is the purpose of “Overtime Level 2”?
      • I am unable to delete an employee. Why does my employee have a red line through his name?
      • How can I tell the difference between a manual transaction entered by a supervisor and a transaction entered by an employee punch?
      • What is “Day Change Offset”?
      • What do the “User Preferences” settings do?
      • What is the purpose of the “Weekly OT Starts On” setting?
      • Can I use a biometric fingerprint reader (ATRx Secure PunchIn device) with an ATRx ProxTime system?
      • I receive “low system resources” errors from Windows when I attempt various Attendance Rx functions.
      • The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.
      • Important Instructions for upgrading Attendance Rx software
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I move my existing Attendance Rx software to a new computer or operating system?
      • What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?
    • ATRx Biometric 1000
      • What is the most recent version of Attendance Rx software?
      • Oops! I forgot my password! How can I access the software?
      • I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component
      • I need help installing Attendance Rx Network. The clients won’t communicate with the server.
      • How can I upgrade from Attendance Rx or an earlier version of timeQplus to the current version of timeQplus without losing my data?
      • What payroll exports are available in Attendance Rx based systems?
      • My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?
      • How do employees clock in and out at the PC?
      • How do I enter Benefit Hours for an employee (Vacation, Sick, Personal, FMLA, Holiday, Other)?
      • How do I save reports to files so I can email them to another location?
      • How do I delete an employee?
      • How do I make employees “inactive” in case they return to work at a later date?
      • How do I change the default language of the HandPunch display?
      • I need help enrolling employees to the HandPunch unit.
      • Does my PC have to be turned on in order for employees to punch in or out using the HandPunch unit?
      • Can employees print their own Time Card reports?
      • Why are punch transactions not visible for salaried employees?
      • Can I use Attendance Rx Network software with a WAN or VPN?
      • How do I add more than 50 employees?
      • What is “Max Time on the Clock”?
      • Can I tell which Supervisor inserted or edited transactions for an employee?
      • If I have to uninstall the Attendance Rx software, will I lose my data?
      • Why is the employee message deleted after being displayed?
      • What is the purpose of “Overtime Level 2”?
      • I am unable to delete an employee. Why does my employee have a red line through his name?
      • How can I tell the difference between a manual transaction entered by a supervisor and a transaction entered by an employee punch?
      • What is “Day Change Offset”?
      • What do the “User Preferences” settings do?
      • What is the purpose of the “Weekly OT Starts On” setting?
      • Can I use a biometric fingerprint reader (ATRx Secure PunchIn device) with an ATRx ProxTime system?
      • When attempting to enable my HandPunch unit, I received the following error: Object variable or With block variable not set.
      • I receive “low system resources” errors from Windows when I attempt various Attendance Rx functions.
      • The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.
      • Important Instructions for upgrading Attendance Rx software
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I move my existing Attendance Rx software to a new computer or operating system?
      • What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?
  • Daylight Saving Time (DST) Instructions
    • How do I set up the ATR480 clock for Daylight Saving Time (DST)?
    • My Time Q +Plus clock lost data associated with the Daylight Saving Time (DST) change. What can I do?
    • How do I prevent the Time Q +Plus system from adjusting for Daylight Saving Time (DST)?
    • How do I adjust the Model 175 for the Daylight Saving Time Change (DST)?
    • How do I adjust the Model 200 for the Daylight Saving Time Change (DST)?
    • How do I adjust the ESP180 for the Daylight Saving Time Change (DST)?
    • How do I adjust the ET or ETC for the Daylight Saving Time Change (DST)?
    • How do I adjust the M6000/M8000 recorder and ARES system for Daylight Saving Time (DST)?
    • How do I adjust the ATR120 time clock for Daylight Saving Time (DST)?
    • How do I configure my ATR360 for the Daylight Saving Time (DST) change?
    • How do I set up my ATR240 Time Recorder for the Daylight Saving Time (DST) change?
    • How do I adjust the BioTouch Time Clock for Daylight Saving Time (DST)?
    • How do I adjust the ES900 Atomic time recorder for Daylight Saving Time (DST)?
    • How do I adjust the ES1000 non-Atomic time recorder for the Daylight Saving Time Change (DST)?
    • How do I adjust the ES900 non-atomic time recorder for Daylight Saving Time (DST)?
    • How do I adjust the ES700 non-atomic time recorder for Daylight Saving Time (DST)?
    • How do I prepare / adjust my Time Q +Plus or Paytime system for the Daylight Saving Time (DST) change?
    • How do I adjust the PD100 time stamp for the Daylight Saving Time Change (DST)?
    • How do I adjust the ATR440 for the Daylight Saving Time Change (DST)?
    • How do I update my timeQplus system for the Daylight Saving Time (DST) change?
    • How do I adjust the ES700 Atomic time recorder for Daylight Saving Time (DST)?
    • How do I adjust the Model 125 or Model 150 clock for Daylight Saving Time (DST)?
    • How do I set up TimeStation PC for the Daylight Saving Time (DST) change?
    • How do I adjust the ES1000 Atomic time recorder for Daylight Saving Time (DST)?
    • How do I adjust the ATT310 for the Daylight Saving Time Change (DST)?
    • What do I need to do to update my Attendance Rx based system for the Daylight Saving Time (DST) change?
    • How do I update my timeQplus Biometric (v2) system for the Daylight Saving Time (DST) change?
    • Pendulum 4 systems with HandPunch biometric terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
    • Pendulum 4 systems with ADCT or DC7000 terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?
    • How do I prepare my Time Q system for the Daylight Saving Time change (DST)?
    • Pendulum 5 systems: how do I prepare / adjust for the Daylight Saving Time (DST) change?
    • How do I configure my ATR120r time clock for Daylight Saving Time (DST)?
  • ES Series Clocks
    • ES900 Atomic
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ES900 Atomic time recorder for Daylight Saving Time (DST)?
    • ES1000 Atomic
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ES1000 Atomic time recorder for Daylight Saving Time (DST)?
    • ES1000 Non-Atomic
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ES1000 non-Atomic time recorder for the Daylight Saving Time Change (DST)?
    • ES700 Atomic
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ES700 Atomic time recorder for Daylight Saving Time (DST)?
    • ES700 Non-Atomic
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ES700 non-atomic time recorder for Daylight Saving Time (DST)?
    • ES900 Non-Atomic
      • Where can I obtain a replacement copy of my product user manual or quick start guide?
      • How do I adjust the ES900 non-atomic time recorder for Daylight Saving Time (DST)?

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